South Perth Psychiatry

In January, I submitted a referral to be put on a wait list understanding that it may be a significant amount of time to wait prior to an appointment. As of today (28/02/2023), I have just received a bulk email asking if I am still interested in their services however it has cc'd in 39 other patients' emails which has their full names attached and some are work email addresses exposing where they work. This is a massive invasion of privacy, especially for a psychiatry clinic. Very disappointing to see as someone who works in administration and regularly handles highly sensitive personal information. This clinic's methods for contacting patients need an urgent review.

I have been on various medication for around 7 years. Needless to say I have been to many psychiatrists and therapists over the years. Many of which were dismissive, quick to prescribe more medication over developing coping strategies or generally forgetful of who I was and why I was there in the first place. After deciding 2 years ago that I wanted to stop taking 3+ pills a day, I got a referral to see Dr Rooprai. The waitlist was quite long but worth it in the end. He was kind, remembered who I was, what i had told him previously and what medication I was on, he suggested i track my sleep and mood daily to help see the connection between the two. This gave me the confidence to try therapy again and suggested i see Nicola who was in the same clinic. She was again, kind, understanding and remembered what i had told her previously. I can now successfully say it's been one of the best decisions. I no longer feel numb or nothing from being on multiple medication and now have various coping strategies to help so I wont need to turn to medication as a first resort in the future.

I waited 3wks for an appointment, but once that come through it was very efficient and as I live 500km they were considerate of that. Dr Mistry was very attentive and understanding. I would highly recommend. It's clean, professional and I walked in with huge anxiety but soon relaxed and felt comfortable.

0/5Gave me the wrong diagnosis and wrong information after paying almost 1k for answers.Not personable at all.Would not recommend at all. Only nice thing is the decor.

Great experience, I was quite nervous going in to see a psychiatrist as I had never been before. The team were all so welcoming and reassuring.Dr. Rooprai was very informative every step of the way and made me feel at ease.Great Team, Great Service

I had a pretty awful experience with this clinic. It was difficult to get in touch initially via email, and took me and my psychologist to follow up 2 weeks after my initial email. My initial appointment had then not been booked in properly. On the day this meant I had to wait an extra 2 hours for my appointment. I then had to re-fill in forms as in those two hours a couple of them had been lost, as well as the original referral I had brought with me.I felt quite uncomfortable with the psychiatrist and it was very clear to me that he had not read the previous psychiatrist's report after misrepresenting its findings. And at best he seemed dismissive of my circumstances.Additionally, it is nearly impossible to contact the clinic directly via phone, as I found out when trying to cancel my remaining appointments. I spoke to two different people (one on mobile and the other on landline), who stated they could not make or cancel bookings, but they would pass the message on. After having no correspondence from the clinic (I asked for an email to confirm the cancellation) I had to physically go in to cancel my appointments to ensure I would not be charged for them. This wouldn't be so bad if the clinic didn't have such a strict cancellations policy, starting at 25% of the cost of the appointment if an appointment is cancelled within 2 weeks. This, in my opinion, is completely unacceptable and avoidable.

Everything was handled in such a friendly yet very professional way, even when nervous about the process and possible diagnosis, still managed to relax and feel at ease. Thank you team!!

I feel safe and comfortable to talk to Dr Dharjinder Rooprai. He is friendly, knowledgeable and professional. His advice and wisdom have helped me profoundly. Mrs. Prachi Pradhan is caring and helpful, too. Thank you both :)

Absolutely impeccable service and care. I was referred to South Perth Psychiatry by my GP for medication management and review. Within less than 4 months I was weaned off medication that I thought and had been told countless times I’d be stuck taking my whole life. I’ve been doing much better since attending sessions and have now been discharged back into my GP’s care. Highly recommend the psychiatrists here.

I had a very poor experience with this clinic. Not only did I feel uncomfortable throughout the appointments with the psychiatrist, but they were also quite dismissive not personable at all.The psychiatrist ignored information given to them (which specifically outlines key evidence and my concerns) and relied other information that has very little bearing on my situation. When I brought up my concerns, they were completely disregarded.The psychiatrist also suggested that my issues are self-fulfilled, completely dismissing my concerns, as if I would choose to spend almost $1000 and much of my time on a whim. Imagine struggling deeply with an issue only to have a “professional” say that you’re imagining it all.Additionally, this clinic is difficult to get in contact with and does not interact with clientele in a very professional manner.Overall, I feel belittled, and as if I’ve been taken for a ride by someone who does not care about their clients and would happily take their money and leave them worse off. The psychiatrist seems to not have had any interest in helping me at all and I would not recommend anyone use this practice.